Get rewarded for the high-quality care you deliver

Meet Octave

The need for accessible mental health care keeps growing, but the system works against both you and your clients. You want to provide excellent care. Your clients deserve to receive it. But outdated systems and fragmented processes stand in the way. Your clients struggle to find the right therapist, while you’re drowning in administrative tasks that pull you away from the work you trained to do. That’s where Octave comes in.

Coming soon

Premium reimbursement

Earn 10-40% higher rates for the quality care you’re already providing.

Consistent payments for clients treated

Get paid on a predictable schedule upon submitting documentation.

More client referrals

Expand your client pool with enhanced profile visibility in payor directories.

Streamline credentialing

Octave will take care of credentialing you with major payers that vary by state.

Dedicated support when you need it

Not sure how things work? Or want to make sure you’re making the most of this program? We have account specialists who can help you within 24 hours.

Exclusive program

Limited to therapists who meet certain criteria for client visit history, experience, and retention based on analysis of de-identified claims data with a proprietary algorithm.

Program criteria

Rewarding quality, not volume

This program will be limited to therapists who meet certain criteria for client visit history, experience, and retention based on analysis of de-identified claims data with a proprietary algorithm. Specifically, Octave is looking at:

  • Your depth of experience and expertise in your specialization
  • Your proven ability to build lasting therapeutic relationships with clients
  • Your record to measurably improve client outcomes
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FAQs

How was I selected for this program? Is this actually exclusive?
We used a proprietary methodology to determine which therapists are eligible for this program, and you are one of the few who cleared the high standards required.
How much more will I get paid?
On average, participants who enroll in this program can expect between 10-40% higher reimbursement rates, but ultimately it depends on your current rates and circumstances. If you’d like to know your individual rate, please book a call or chat with one of our program specialists by clicking one of the buttons at the top of the page.
Which insurances and partners are part of this program?
Currently, the following payors are included: Aetna, Anthem Blue Cross of Californiam, Blue Shield of California, Blue Shield of North Carolina, Blue Shield of Tennessee, Centivo, Cigna Healthcare, Florida Blue, Health Net, Oscar Health, MHN. We expect to add several major insurance payoers in the near future.
What does the sign-up process look like?
The sign-up process takes just 3 simple steps to complete. 1) First, you’ll speak with a program specialist who can clear up any questions you may have. 2) Second, we will send you an email confirmation of enrollment and a new contract which formalizes your higher reimbursement rate with your selected payers. 3) Finally, you’ll start the credentialing process; credentialing typically takes 1-2 weeks. But don’t worry, you will have support from Octave throughout this process. Once you complete the paperwork, you’ll be eligible to set your availability and start receiving new in-network referrals!
What requirements do I need to maintain to be part of this program?
Joining the program is simple, and we’ll handle most of the heavy lifting for you. Once you enroll within Ensora Mental Health and sign the contract for your new rates, Octave will take care of credentialing you with major payers that vary by state. After credentialing is complete, we ask that you leave three weekly slots open for external referrals on your schedule in Ensora Mental Health—this helps ensure a new client can see your open availability and book an appointment. You’re still free to book your own clients into these slots if needed, but keeping them open allows us to send new referrals your way. If you ever need to adjust your availability, you can do so in Ensora Mental Health. As part of the program, you’ll also be required to participate in measurement-based care by submitting brief outcome measures (such as GAD-7, PHQ-9) at the end of treatment to help track client progress.
How will I get access to premium rates as part of this program?
Due to the high quality, measurement-based behavioral care that you provide to clients, Octave is able to offer you premium rates as long as you’re credentialed with major payors in your state. For Cigna Healthcare specifically, premium rates are available through Octave’s partnership with Evernorth Behavioral Care Group.
What does it cost to be part of this program?
This program is free. It costs nothing for you to be a part of the program.
What if I lead a group practice? If I qualify for this program, does that mean the group practice I lead qualifies as well?
Yes, if you are qualified for this program and you wish to invite other providers in your group practice, you may do so! Please let us know during the call with one of our program specialists.